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How to contact our service

Contact address

Lotzenäcker 21
72379 Hechingen

Tel. +49 (0)7471 - 98 50 - 0
Fax +49 (0)7471 - 98 50 - 23

If you would like to contact us, please fill out the form below. We will contact you immediately to answer your question.

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Your message / error number and error text / spare part number or spare part description:

In order to contact you, we need your contact details. In doing so, we follow the principle of data economy, i.e. you do not have to fill out all fields.

The minimum data required to be able to contact you are:

  • Model/Type
  • Serial number
  • Name of the contact person
  • E-Mail address

You can provide further data, this is done on a voluntary basis

The data you transmit will only be used to contact you and will not be merged with other data or passed on to third parties. To protect your data, the connection to this website is encrypted.

You can revoke your consent to data processing at any time. All your rights according to the GDPR and our data protection declaration remain fully intact. Our data protection declaration can be found under the following link to the data protection declaration.

In order to submit this form and to be able to contact us, you must give us your consent to data processing by clicking on the checkbox below.